Walmart Labs
How we reduced over +120 clicks while saving $1.8M in annual revenue
Challenge:
Most stores reported 32% of inaccurate items shipped to them.
Walmart stores reported a loss of $2M per annum due to inventory inaccuracy.
Solution:
An audit suite that provides warehouse managers at Walmart with an all-encompassing picture of their entire facility. Employees can also easily and quickly report and close an audit with its help.
Process
Early brainstorming and user journey processes
Result
Reducing the over +120 clicks and saving $1.8M in annual revenue
We saw a ⬇️ in the time taken to audit a freight from 15 mins to 2 minutes (on mobile) more than 80% reduction in time
This translated into ⬆️ 36% of freights being audited within the first 30 days of launch.
